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Private · 24/7
Private · Brought to You

You don't have to
walk in. We'll bring it to you.

Message our doctor privately. If treatment is right for you, it comes to your location in plain packaging — no clinic name, no waiting room, nobody sees you.

Doctor firstA real doctor assesses you
Plain packagingNothing on the outside
Kept privateConfidential medical records
or tap to call instead

The doctor assesses you first. Nothing is sent without a consultation.

Treatment works best within the first 72 hours.

0–24HOURS
Highest effectiveness. Treatment is most likely to prevent HIV when started immediately after exposure.
24–48HOURS
Still effective. Don't wait — the sooner treatment starts, the better the outcome.
48–72HOURS
Final window. Treatment must begin before 72 hours from exposure.
! Waiting until you feel ready to visit a clinic can cost you the window. Call now — we can start without you leaving home.

One call. Then it comes to you.

01

You speak with the doctor

Not a receptionist, not a call centre. A doctor who handles these cases daily answers you directly.

02

The doctor assesses you

A few questions about your exposure, timing, and health history. The doctor decides what is appropriate for you and whether delivery suits your case. Usually 5–10 minutes.

03

Your treatment is prepared

Prepared by our clinical team and sealed in plain packaging. Nothing on the outside identifies the clinic or the contents.

04

Delivered to your location

To your home, office, or wherever you choose. The doctor confirms the delivery window with you on the call, along with the next steps in your treatment.

Discretion isn't a promise.
It's a procedure.

Anyone can say "confidential." Here is exactly what we do, so you know what to expect before you call.

24/7
Doctor on duty,
day and night
9
Branches across
KL & Selangor
MOH
Licensed clinic
network
Private
Delivered to you,
not collected

"Most people don't delay because they can't afford it. They delay because they don't want to be seen. So we removed the part where you're seen."

— Klinik DrPrevents Medical Team

Certified in this treatment — not a generalist.

Dr. Arravindh, Klinik DrPrevents
Your Doctor

Dr. Arravindh

Certified in HIV post-exposure prophylaxis by the Malaysian AIDS Foundation. Clinical experience across several Malaysian government hospitals.

"Patients come to me at the worst moment of their week. My job is to handle it the same way every time — clinically, calmly, without a single question that isn't medically necessary."
  • Certified in HIV PEP management — Malaysian AIDS Foundation
  • Clinical experience at Hospital Ipoh, Hospital Jelebu, Hospital Rembau, and Hospital Besar Seremban
  • Trained in confidential, non-judgmental sexual health care
  • Works alongside a full team of certified doctors across all 9 clinic locations

Things you might be wondering.

Will the person delivering know what it is?
No. The parcel is plain and sealed, with nothing on the outside identifying the clinic or the contents. The person delivering it is not told what is inside.
Can it be delivered somewhere other than my home?
Yes. Your office, a guardhouse, a lobby, or a meeting point — wherever you prefer. Tell the doctor on the call and it will be arranged.
Why do I have to speak to a doctor first?
This is a prescription treatment. It is not suitable for everyone, and what is right for you depends on your exposure, timing, and health history. The doctor's assessment is what makes it safe — and it is the fastest way to find out whether this is the right option for you at all.
What happens on the call?
The doctor will ask a few questions about your exposure, when it happened, and your medical history. It usually takes 5–10 minutes. By the end of the call you will know whether PEP is appropriate for you, what the treatment involves, and how it will reach you.
Will anyone find out?
Your consultation, your records, and your treatment are confidential. We do not contact your family, your employer, or anyone else. We contact only you, on the number you choose, at a time you tell us is safe.
How much does it cost?
The cost depends on the treatment the doctor recommends after assessing you. The doctor will explain it clearly on the call, before you commit to anything.
What if I'm past 72 hours?
Please still get in touch. The doctor can advise on testing, monitoring, and the right steps for your situation. Even if this is no longer the appropriate option, you should not be left without medical guidance.
Would you rather come in?
You can. We have nine 24-hour branches across KL and Selangor, and you are welcome at any of them, at any hour. Delivery exists for people who would rather not — it is an option, not a requirement.
Don't wait

The clock started
at the exposure.

or tap to call instead

One message. No waiting room. Nobody sees you.

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